Your privacy matters to us. This page explains exactly what personal information luckysabong collects from Philippines players, how we use it, and the rights you have over your own data.
When you register an account on luckysabong, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect payment-related information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall performance of our service for players across the Philippines.
The personal data we collect is used exclusively to operate and improve the luckysabong platform and to fulfil our obligations under Philippine law. We use your registration details to verify your identity, confirm your eligibility to play, and process your account requests such as password resets and account updates. Payment information is used solely to facilitate deposits and withdrawals and to comply with anti-money laundering requirements applicable in the Philippines. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. We do not use your personal data for unsolicited marketing communications, and we will never sell, rent, or trade your information to third-party advertisers or data brokers.
luckysabong does not sell or share your personal information with third parties for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and fraud prevention partners — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when legally obligated to do so. Any third-party service providers we engage are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
Your personal data is stored on secure servers protected by industry-standard encryption and access controls. We implement technical and organisational measures to guard against unauthorised access, accidental loss, alteration, or disclosure of your information. Access to personal data within our organisation is restricted to staff members who require it to perform their specific job functions, and all such staff are trained in data protection responsibilities. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law or our legitimate business interests. If you request deletion of your account, we will remove your personal data from our active systems within a reasonable timeframe, subject to any legal retention obligations that may apply.
luckysabong uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure it functions correctly across different devices and browsers. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and managing your account. We also use analytical cookies to understand how players in the Philippines interact with our platform, which helps us identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main features of the platform. We do not use cookies to track your activity on third-party websites or to serve targeted advertising.
As a registered player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data, and we will update our records promptly upon verification of your request. You have the right to request the deletion of your personal data, subject to any legal obligations that require us to retain certain records for a specified period. If you believe your data has been processed in a manner that violates your rights under Philippine data protection law, you have the right to lodge a complaint with the National Privacy Commission. To exercise any of these rights, please contact us directly at [email protected] and our team will respond within the timeframe required by applicable law.
Last reviewed: 2025. For privacy-related enquiries, contact us at [email protected]
Common questions from Philippines players about how we handle personal data.
Have questions about your privacy or want to manage your account? Our support team is here to help players across the Philippines.